Ergebnis 1 bis 4 von 4

Thema: Transaction number 3379295

  1. #1

    Standard Transaction number 3379295

    Hello!

    I ordered new PC parts week ago on friday. I paid the order on the following monday (foreign transaction), which went through successfully.

    There was a graphics card missing from the list and I received an email which told that if I wanted the items in the list, it would take a while.

    I checked the this morning, and my order had disappeared from the order history completely. And when I checked it 2 days ago, it still showed as "unpaid" even though I have confirmation that the payment was successful.

    So what happened? Thank you.

  2. #2
    Kruse-MF
    Gast

    Standard

    Dear PrivateeR,

    actually the payment hasn´t arrived, so your order has been "freezed".

  3. #3
    Private
    Themenstarter

    Registriert seit
    25.02.2013
    Beiträge
    3

    Standard

    Well it has arrived somewhere, because has not been returned to my account, and I paid it according to the email instructions. I have a screenshot of the transaction if that helps at all. But I'm not gonna paste the picture here in public. I can send it to you somehow else.

    Here's the account info etc. from the payment sheet:
    Beneficiary's account number: DE91 2824 0023 0335 6334 02
    Beneficiary's name: MINDFACTORY AG
    Beneficiary's address: PETRA CLEMEN (VORSTANDSVORSITZENDE)
    PREUßENSTR. 14A-C
    26388 WILHELMSHAVEN
    Details of payment: SHOPID 1691839
    TRANSACTION NUMBER 3379295

    BIC-code or clearing code: CITIDEFFXXX

  4. #4
    Private
    Themenstarter

    Registriert seit
    25.02.2013
    Beiträge
    3

    Standard

    Nevermind, I'll make a new order.
    Geändert von PrivateeR (26.02.2013 um 15:29 Uhr)

Aktive Benutzer

Aktive Benutzer

Aktive Benutzer in diesem Thema: 1 (Registrierte Benutzer: 0, Gäste: 1)

Ähnliche Themen

  1. Vat-number error
    Von kiriauto im Forum Probleme mit dem Internetshop
    Antworten: 4
    Letzter Beitrag: 28.12.2012, 13:19
  2. Transaction number: 2807194
    Von Rusina im Forum Bestellungen
    Antworten: 2
    Letzter Beitrag: 10.06.2011, 08:34
  3. VAT Number
    Von stfcasa im Forum Bestellungen
    Antworten: 9
    Letzter Beitrag: 19.05.2010, 13:30
  4. The Number 23
    Von DonKnilch im Forum Movietalk
    Antworten: 10
    Letzter Beitrag: 19.07.2007, 17:38
  5. which it is the number of the order?
    Von Chicco#32 im Forum Bestellungen
    Antworten: 2
    Letzter Beitrag: 21.02.2005, 14:05

Berechtigungen

  • Neue Themen erstellen: Nein
  • Themen beantworten: Nein
  • Anhänge hochladen: Nein
  • Beiträge bearbeiten: Nein
  •